Case #017 - 👀 Amazon locked a field you are allowed to see but not touch

Imagine you are moving out and the Business Location field is locked. The country field cannot be changed. And the reason has nothing to do with the UI.

Apr 14 • Vanessa Hung

1

Hard Limit Case - 🧱 3 times the system had no fix

Not every Amazon problem has a solution.

Apr 7

1

March 2026

Case #016 - 💸$69,003.33 Left the Account

A disbursement was initiated. The balance was reduced. The funds did not arrive. No failure notification was sent. The Disbursements page returned…

Mar 31 • Vanessa Hung

2

Case #015 - ⚠️3 silent catalog errors killing Amazon sales

These cleaning listings were live, stocked, and ready to sell, but there were three reasons why nobody found them.

Mar 24

2

2

Case #014 - ⚠️ An Adult Category in Japan. A Suppressed Listing in the US.

A US-only seller's listings were suppressed by adult-product browse nodes they never created, in marketplaces they never actively entered.

Mar 17 • Vanessa Hung

2

2

Case #013 - 🔐 You Think you Own your Listing?

A brand enrolled in Brand Registry could not update their own listings. The contribution map told us exactly why.

Mar 10

1

2

Case #012 - 🚨 Selling on Amazon without a Ranking?

A selling ASIN with a correct category path, active sales, but without Best Seller Rank. The detail page showed nothing wrong.

Mar 3 • Vanessa Hung

2

February 2026

Case #011 - State-Level Shipping Restrictions on a Compliant ASIN

An ASIN for a pesticide became unavailable in many states even though it was federally compliant, registered with the EPA, and had been sold in those…

Feb 24

1

2

Case #010 - Matching Errors can also be a Hijacking Issue

The system accepted the brand owner's data but ranked the hijacker's foreign-language contribution higher.

Feb 17

1

2

Case #009 - Amazon Blocks Inbound Shipments for an Active ASIN

The seller couldn't send inventory to FBA, even though the ASIN was active and sellable. The error pointed to a manufacturer barcode issue that the…

Feb 10

4

Case #008 - The Review That Put a Bestselling Supplement Under Investigation

A customer reported adverse effects, and Amazon gave the seller 30 days to prove manufacturing compliance or lose the listing.

Feb 3

1

1

January 2026

Case #007 - Restricted by a Claim on a Virtual ASIN

A virtual multi-pack was restricted for a dietary supplement claim that didn't exist on the base product.

Jan 27 • Vanessa Hung

2

1